Ask Move Cheap®: How Many Hours To Order

This week's Ask Move Cheap® segment comes from Shelly of Loveland, Ohio.  Shelly asks:

"How many hours of service should I order for the day of my move?"

Thanks for your excellent question, Shelly!  At Move Cheap®, we offer three solutions to accurately help you judge how many hours of service are necessary to complete your moving needs:  

• You can use our exclusive online Move Cheap® Moving Calculator.  Our Moving Calculator was designed so that our potential customers can answer the questions listed on the page, and be given an estimated price and hours needed to complete the service.  We are happy to report that we are the ONLY moving company in Cincinnati to offer this type of solution to our customers.
• You can call our retail office at 513-843-6719 seven days a week to speak with a customer  service expert who will be able to talk about your needs and give you an idea of the time necessary to complete your moving task.
• At Move Cheap®, we also give our customers the option for a free in-home estimate if you reside within 20 miles of our retail office.  A friendly Move Cheap® employee will arrive at your home to assess the items you're moving and then discuss the time you'll need to complete your move. 

We hope this answers your question, Shelly. From all of us at the Move Cheap® Cincinnati Movers, we hope your move is a great one

Ask Move Cheap®: House Closings

This week's Ask Move Cheap® segment comes from Dan of Cincinnati, Ohio. Dan asks:

"What happens if the closing on my house is delayed?"

No worries, Dan. This is a circumstance that we're not only accustomed to, but happens often in the moving business. When a lender or another party misplaces a document, it causes a closing to become delayed. Don't get discouraged, because Move Cheap® will work with you to reschedule your moving date. You don't lose your deposit because it transfers to your next choice of day. When you are made aware of your delay, contact us immediately so that we can discuss the next available date that works for you and for us.

Many times, customers will set up their move on the same day or the next day of their closing. While we are happy to do this, it can cause stress for the customers in the event of a delay in the closing process. We recommend scheduling your move at a minimum of one week from your time of closing to combat any unforeseen circumstances. This will help to give you ample time to re-coordinate your move if their is a delay.

We hope this answers your question, Dan. From all of us at the Move Cheap® Cincinnati Movers, we hope your move is a great one!

Ask Move Cheap®: Deposits

This week's Ask Move Cheap® segment comes from Alyson of Florence, KY. Alyson asks:

"Could you explain how your deposit process works?"

Thanks for your question, Alyson! The Move Cheap® Cincinnati Movers deposit is a $40.00 non-refundable deposit. Our deposits are non-refundable because there are occasions where a customer may order our services as a back-up plan, or they may need to cancel last minute. When they cancel with such short notice, we are unable to fill that spot and our movers lose work. The $40.00 deposit ensures we're retaining a serious customer and guarantees their reservation in our calendar. Although deposits are non-refundable, they are transferable. If something comes up and you need to change the date of your move you won' lose or have to pay another deposit. Your deposit simply transfers to the next date.

We hope this answers your question, Alyson. From all of us at the Move Cheap® Cincinnati Movers, we hope your move is a great one!

Ask Move Cheap®

Customers often call us for advice and moving tips, and with general questions about our normal business practices. That's why we've created a new initiative segment for our blog entitled "Ask Move Cheap®"!

Potential customers can access our Contact Form to write in and ask us questions about our services and moving tips. We'll then post the answers live on our blog for all of the Cincinnati tri-state area to read.

If you have a question, we want to hear from you! Visit our Contact Form so the Move Cheap® Cincinnati Movers can answer your questions today!