This week's Ask Move Cheap® segment comes from Alyson of Florence, KY. Alyson asks:
"Could you explain how your deposit process works?"
Thanks for your question, Alyson! The Move Cheap® Cincinnati Movers deposit is a $40.00 non-refundable deposit. Our deposits are non-refundable because there are occasions where a customer may order our services as a back-up plan, or they may need to cancel last minute. When they cancel with such short notice, we are unable to fill that spot and our movers lose work. The $40.00 deposit ensures we're retaining a serious customer and guarantees their reservation in our calendar. Although deposits are non-refundable, they are transferable. If something comes up and you need to change the date of your move you won' lose or have to pay another deposit. Your deposit simply transfers to the next date.
We hope this answers your question, Alyson. From all of us at the Move Cheap® Cincinnati Movers, we hope your move is a great one!
"Could you explain how your deposit process works?"
Thanks for your question, Alyson! The Move Cheap® Cincinnati Movers deposit is a $40.00 non-refundable deposit. Our deposits are non-refundable because there are occasions where a customer may order our services as a back-up plan, or they may need to cancel last minute. When they cancel with such short notice, we are unable to fill that spot and our movers lose work. The $40.00 deposit ensures we're retaining a serious customer and guarantees their reservation in our calendar. Although deposits are non-refundable, they are transferable. If something comes up and you need to change the date of your move you won' lose or have to pay another deposit. Your deposit simply transfers to the next date.
We hope this answers your question, Alyson. From all of us at the Move Cheap® Cincinnati Movers, we hope your move is a great one!